Research report: Making citizen-centred accountability last.

As an organisation working on citizen-centred accountability, Integrity Action has a particular interest in learning more about how CCA systems can be designed so that they have the greatest chance of being sustained. In order to address this question, we carried out a comprehensive literature scan, 25 semi-structured interviews with experts and practitioners from civil society and government and an online snap survey with 70 respondents. This report shares what we discovered through that learning journey.