CITIZENS MONITOR. EVERYONE WINS.

We help citizens to monitor the delivery of vital projects and services where they live - and to solve the problems they find.

In many parts of the world, essential services like education and health, as well as vital infrastructure, don't meet citizens' needs to the extent they must.

Citizens know all too well the frustration of crumbling roads and buildings, understaffed schools, and water sources with no water. Our goal is to provide citizens with practical ways of tackling these problems and actually getting results, in collaboration with the institutions that serve them.

We do this with an approach that incorporates community monitoring, social accountability, problem solving, and a technology tool and mobile app called DevelopmentCheck.

Founded in 2003, Integrity Action is a non-profit organisation based in the UK spanning the fields of international development, citizen feedback, transparency and accountability, and civic tech.

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Approach

Citizen monitors "review" the quality of essential services, report problems publicly using our app, and work with those responsible to ensure problems are fixed.

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Initiatives

Volunteer monitors from diverse backgrounds and in different countries are ensuring services and projects are delivered as promised.

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Impact

Water supplies repaired, classrooms built properly, and communities with more trust in those who serve them and more confidence to complain.

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DevelopmentCheck is a mobile app developed by Integrity Action

It is used by citizens to monitor vital projects and services in contexts where they are all too often failing.

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$1,026,838,379 worth of projects monitored since 2013

2,508 problems solved out of 5,324 problems identified

183 projects and services currently being monitored in 9 countries