CITIZENS MONITOR. EVERYONE WINS.
Integrity Action unlocks the power of citizens to build a green and just future for their communities.
About us
Integrity Action promotes integrity in the delivery of projects, essential services, and infrastructure in some of the world's most challenging environments.
We work with citizens to make sure that their needs are genuinely met – as identified and expressed by communities themselves - so that they have a voice and play a role in the decisions that most impact their lives. We also design digital applications that citizens can use to generate rich data, in real-time, helping stakeholders understand where the problems are and how they can be solved.
Since being founded in 2003, Integrity Action has become a recognised voice in the fields of social accountability, civic tech, and open government. The tools and approaches we have developed have been used in over 20 countries. To date, citizens have monitored over $1 billion worth of projects and solved over 70% of problems found. As these “fixes” accumulate, life starts to visibly improve for communities, while valuable trust is built along the way. We call our approach ‘citizen-centred accountability’.
Together, we can help re-imagine global development: shifting the power and resources that we collectively hold towards the communities we work for and use citizen-centred accountability to fight the climate emergency, global insecurity and conflict, and the widespread public trust deficit.
Our Impact
Stories of change
Kenya: Water without walking for miles
When water pumps broke, repair was often delayed and people had to walk miles for water. Uchi and Mwanakombo got this and other problems solved.
Nepal: Students with disabilities secure eye tests for all
Mithilesh is partially sighted and felt excluded at school. Now, as chair of the school’s Integrity Club, he’s made life better for his peers.
Afghanistan: Ensuring teachers turn up to work
Teachers often failed to show up at this school in Afghanistan. Now engagement by the Integrity Club has solved the problem. This programme ran from 2018 - 2021.
Approach
We develop digital tools and community-centred methods to ensure vital projects and services meet the needs of all the citizens who use them.
Initiatives
Citizens from diverse backgrounds are ensuring services and projects are delivered well, in collaboration with the people responsible for them.
Impact
Water supplies repaired, classrooms built properly, and communities and public stakeholders trusting each other and collaborating to solve problems.
DevelopmentCheck
DevelopmentCheck is a mobile app developed by Integrity Action
It is used by citizens to monitor vital projects and services and create rich data on their performance.
US$1,026,838,379 worth of projects monitored since 2013
6,027 problems solved out of 9,238 problems identified
516 projects and services currently being monitored in 9 countries
What we are learning
